- Develop a 3 Part Plan
- Smart Roster Management
- Develop The Plan
- Implement and Work The Plan
- Smart Roster Management – How Does it Work
- Take Stock of Your Members – Analysis
- Assess Your Members – Place Into Groups
- regularly attend meetings and council programs
- attend programs, but not meetings
- regular, honorary, honorary life, disabled
- members in arrears- number of years
- members who have moved to other parts of Sask. or out of province
- charter members, etc.
- Develop A Plan
- Form A Retention Committee
- GK, DGK, MD, 3 Trustees, DD, Council Chaplain, Agent, Council Retention
Chairman
- GK, DGK, MD, 3 Trustees, DD, Council Chaplain, Agent, Council Retention
- Each Member of the Committee Takes Some Members To Visit
- The Committee Will develop A List Of Talking Points To Use For
Member Visits
- Form A Retention Committee
- Implement and Work the Plan – Application
- The Committee Will Use the Talking Points During Member Visits
- Retention Committee Members Will Contact Members:
- check to see how they are doing
- discuss the situation
- get and note feedback
- arrange personal visits for “At-Risk Members and reconcile any issues
- If Successful Contact Is Made:
- Work With the Member
- Introduce yourself and give pertinent information to the member
- listen to the member
- rectify any issues which the member may have
- emphasize the importance of being a member and good works knights do
- find out what the member wants to get out of the knights or he feels he isn’t getting
- keep notes of your findings
- keep communicating and reaching out to the member if he is interested
- Work With the Member
- If Retention Attempts Fail:
- Withdrawal- get a letter from the member written by the member
- Suspension- Follow Procedures As Outlined In the Documents:
Retention 1- Sask State Council Form
Retention 2- Supreme Procedures
- Retention Procedures
- First and Second Billing Notices are sent to members
- Financial Secretary sends the delinquent list to retention committee
- Retention Committee assigns a member to contact each delinquent member- Face toFace.
- Retention committee compiles report using the Sask. Form Request for Membership Retention – in the booklet
- Financial Secretary sends Knight Alert letter to all delinquent members
- District Deputy is notified of Retention results and all documentation used by the Retention Committee
- District Deputy notifies State Retention Chairman and conducts due diligence
- State Deputy reviews recommendation to determine concurrences
- District Deputy provides feedback to Council on next action, either:
Process Intent to Retain on all or some delinquent members; or
Correct identified deficiencies as directed by the District Deputy and State Deputy - Council completes requested action based on feedback
- If Intent to Retain (Form 1845) is filed with Membership Records, a mandatory 60-day hold is in place, meanwhile, council/district continue to work delinquency list
Chris Bencharski- Immediate Past State Deputy
– Northern Sask. Member/Council Retention Chairman